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HSU Bookstore Refund & Exchange Policy |
TEXTBOOKS:
- Full refund or exchange with receipt only, 48 hours from first day of class. After that time, full refund or exchange with receipt only, within 48 hours of purchase. Books must be in original condition. When you are positive you are keeping your book, University Police recommends that you put an identifying mark on or in your book in case of theft.
- No refund or exchange on copy packet materials.
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GENERAL BOOKS & NON-BOOK MERCHANDISE:
- Full refund or exchange with receipt only, if merchandise is in original condition and current stock.
- No refund or exchange on: Clearance items, Broken (unsealed) Packages, Food Items, Study Aids, Catalogs, Schedules, Film or Supplies that have been "cut to order".
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COMPUTER / CALCULATOR:
- The computer and electronics industries are fast paced and changes occur daily. As a result, the HSU Bookstore cannot be held responsible for any changes in price, or updates to product lines, after the merchandise has been purchased. Therefore, all sales are final; no refund or exchange.
- Full refund or exchange with receipt only, if merchandise is sealed, shrinkwrapped, and has Bookstore Computer Department approval for Software & Diskettes.
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Return of defective merchandise may be subject to department approval for individual warranty obligations and limitations prior to refund or exchange. |
. . . picture I.D. required for refund . . .
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